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Travel Industry Conference | March 23 and 24 (Friday and
Saturday) |
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Click Here for a printable version of the
Conference Agenda |
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Trade Registration is Free.
Lunch costs $10. |
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Friday, March 23 |
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11:00am - 12:00pm |
Registration |
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12:00 - 12:30pm |
Luncheon for Travel
Industry Professionals - $10/person |
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12:30 - 1:00pm |
KEYNOTE:
Admiral George Naccara, Federal Security
Director, Boston Logan Int'l Airport
Transportation Security Administration, U.S.
Department of Homeland Security
Facilitating Safe Travel in New England
Security warnings, color-coded alerts, shoe
removal, carry-on restrictions - what can
the traveler expect when they go through
local ports (including airline, cruise,
train and mass transit), and is it all worth
it? Senior TSA official Admiral George
Naccara details some of the changes inherent
in travel security, and answers travel
industry questions. Attendees will leave
with more knowledge on how to prepare their
clients for an enhanced, safer travel
experience.
NOTE: Press Conference to follow at
1:15pm, so reporters are asked to save their
questions to allow trade attendees to pose
their questions first. |
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1:00 - 2:15pm |
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Seaport Center Waterfront I (Set:
135) |
Selling Resorts &
Rooms
Top executives examine the growing
market and implications for travel
agent sales for hotels, all-inclusives
and resort packages.
James Killen, Director East
Coast, Club Med
Aracelys Sánchez Cruz, Leisure
Sales Mgr., Westin Rio Mar Beach Golf
Resort & Spa
Dalmacio “Chito” Urtula, Sales
Manager, Rex Resorts
Moderator:
Robert Weiss, Publisher, Travel
New England |
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Seaport Center Waterfront III (Set:
160) |
Evolving the
Home-Based Agent Market
A panel of top host agents, home-based
groups and at-home agents examines how
the relatively new home-based agent
market is changing – and what that
means for host agencies and at-home
agents.
Scott Koepf, General Manager,
Nexion / Jurni
Van Anderson, Co-President,
America's Vacation Center
William Alverson, CEO, Joystar
Travel Network
Steve Byrne, Group Managing
Director, Travel Counsellors PLC
Moderator:
Gary Fee, President, Outside
Sales Support Network |
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Seaport Center Cambridge I & II
(Set: 90) |
WORKSHOP:
Discovering the Growing Market for Gay
& Lesbian Travel
(CEUs accredited by The Travel
Institute)
Ed Salvato, Editor in Chief,
The Out Traveler and Corporate
Director of Travel Media, PlanetOut
Inc.
Jeff Guaracino, VP -
Communications, Greater Philadelphia
Tourism Marketing Corporation and
Author, Gay and Lesbian Marketing:
The Essential Guide for Marketers
Leading gay travel and marketing
experts present an overview on how to
tap into the GLBT market in the
Northeast. You’ll find out
demographics, discover prime
activities and destinations, and learn
why you want to attract the GLBT
market to your business. You’ll leave
with great ideas on how to find GLBT
consumers, marketing ideas, languaging
do's & don'ts, and legal issues.
Destinations also may wish to learn
what cities such as Philadelphia have
done to attract the GLBT market. |
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2:15 - 3:15pm |
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Seaport Center Waterfront I (Set:
135) |
Finding a Cruise
for Every Customer
A panel of top cruise sales experts
explores how the cruise product is
evolving and how agents can better
position themselves to sell more
cruises to a wider range of customers.
Terri Burke, VP,
Business Development, NCL
Jeff Drew CTC, Senior
Vice President of Sales, Oceania
Cruises
Karin Viera, VP Eastern Region,
Carnival Cruise Lines
Keith Lane, Field Sales Vice
President, Celebrity Cruise Line
Henny Rojas, Director of Sales
Development, Costa Cruise Lines North
America
Moderator:
David Crooks, VP, Cruise Product &
Industry Relations, World Travel
Holdings |
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Seaport Center Waterfront III (Set:
160) |
Utilizing
Essential Travel Technology
Top travel technology experts talk
about what agents need to know about
technology in today's fast-changing
market. This panel will examine
developments in GDS, Web, Back-Office
and Booking technology.
Bob LaCroix, Senior VP, Sales &
Marketing, Trisept Solutions
Michael Ihle, VP Product
Development, Galileo
Will Phillipson, VP - Product
Strategy, ITA Software, Inc.
Moderator:
Peter J. Howe, Staff Reporter -
Business Section, The Boston Globe |
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Seaport Center Cambridge I & II
(Set: 90) |
Putting a Face to
New England Travel
Travel writers discuss tips with New
England destinations, inns and resorts
on generating effective press
opportunities through guidebooks,
websites, and written and broadcast
media, followed by a group Q&A on
specific travel writer needs.
Tom Brosnahan, New England
travel website
Sandy MacDonald, New England
Author
Barbara Rogers, Guidebook Author
Moderator:
Christina Tree, New England
Author, Society of American Travel
Writers |
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3:30 - 7:00pm |
Show Floor Open for
Travel Industry |
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4:00 - 6:00pm |
Caribbean Travel Updates
Scheduled 15-minute updates from various
Caribbean islands
courtesy Caribbean Tourism
Organization/Caribbean Hotel Association |
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5:30 - 7:00pm |
Opening Reception for
Travel Industry
Music and entertainment provided by Aruba
Tourism Authority, New Brunswick Tourism,
and Puerto Rico Tourism Company |
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Saturday, March 24 |
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8:00 - 8:30am |
REGISTRATION / CONTINENTAL BREAKFAST |
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8:30 - 10:00am |
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Show Floor Stage |
VACATION ACCESS
(VAX) TRAINING
Peggy Devine, Business Development
Mgr, Funjet Vacations/Mark Travel
This seminar will train agents on the
ease of booking Funjet Vacations on
VAX VacationAccess. You’ll learn about
VAX’s easy booking tips and
enhancements, live search and fast
scan of availability, and how to save
your searches for future use for both
single stop and multiple destination
packages through a breadth of products
and destinations. |
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Seaport Center Seminar Room |
THE ULTIMATE SELLING WORKSHOP
Scott Koepf, CTC, MCC
(2 CEUs accredited by The Travel Institute)
Scott Koepf provides specific tools to
garnering sales, but also introduces a
process and style that can be personalized
to each individual. By using the sales
system provided, the goal changes from
completing a transaction to creating a
lifetime client. Through examples, stories
and personal insights, Scott offers a new
and totally unique look at selling that will
significantly impact results! |
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10:00am |
SHOW FLOOR OPEN TO ALL |
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Trade Registration is Free.
Lunch costs $10. |
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